This letter was originally published in our February 2013 catalog. You can always sign up for the Dickson catalog if you want to learn about our latest products and stay up to date with news from Dickson.
Last month we discussed our new DicksonOne platform. If you missed it, check out our blog at blog.dicksondata.com. This month I wanted to speak to you about our Replaceable Sensors, or RS for short. The RS is a great development aimed at making the calibration process more friendly.
When our Sales Consultants talk to customers about why they don’t calibrate their devices the responses are typically one of the following:
- I’m without my logger for too long
- Someone will come to me and do it
- The whole process is too expensive
The RS speaks to these issues directly. First, a device with a RS means you don’t have to send in your device. Secondly, there’s no need to have someone come to your facility. Just order a newly calibrated RS and once it arrives simply remove the old one and replace it with the new one. Lastly, save time and money by not having to ship the device back to the manufacturer.
Factory calibrations are extremely important. It is the only way to guarantee your device is within the manufacturer’s specifications and receive the proper documentation for it. Calibration houses can simply tell you how far off your device is reading, but they can’t calibrate a Dickson instrument so that it reads and records correctly over the entire range of the device.
Currently, the RS is available on the Touchscreens (pg. 5), WiZARD2 (pg. 7), and DicksonOne (pgs. 8-9).
For more information visit: www.DicksonData.com/RS or call: 800.323.2448 and a specialist will be happy to help.
DicksonOne Product Manager
[Update 2/20/13: Updated all references of Pre-Calibrated Sensors and PCS to Replaceable Sensors and RS respectively.]
Last week I wrote about my trip to Las Vegas for CES 2013. On the flight home I was doing some work on my laptop (writing some how-to articles for our awesome DicksonOne Support Center actually) and it occurred to me that I could push the limits of our claim that you can access DicksonOne anywhere and anytime you have an internet connected device.
So, from 35,000 feet and somewhere over Colorado I logged in to view a logger that was back at my desk in Addison, IL.
Pretty cool! Have you logged into your DicksonOne account from somewhere interesting? Send us a picture to marketing [at] dicksondata.com and we may use it in a blog post!
I just returned from CES 2013 in Las Vegas, Nevada. It’s an amazing show, the biggest I’ve ever been to and one of the larges in the world. My purpose for this trip was to evaluate and learn from products that are similar to ours. One main topic I was interested in is how are devices communicating and what is the setup process like.
As the Product Manager for DicksonOne I’m interested in making the product as user friendly and simple as possible. I spent a lot of time looking at the wide range of personal data/metric devices including the FitBit, WiThings, plant hydration sensors, and a number of other devices that collect data (like data loggers!). Many of the devices connected via bluetooth or an RF protocol of some sort.
When I asked talked to people about what I was interested in I kept getting referred to a company called dropcam. They make a WiFi connected video camera for businesses and homes to use for security or even just to keep an extra eye on things. We purchased one for our company and it’s a pretty awesome camera and is full of great features.
The setup process was extremely quick and simple and I definitely learned a thing or two from it. We’ll definitely be including everything I learned in DicksonOne products moving forward, so we can bring you the best products possible.
One of the cooler products at the conference were all the 3D printers. They allow for amazingly quick prototyping at an extremely affordable price. I think I may have even convinced my boss to get one for prototyping different case designs for our product!
One of the more odd products I saw was a “smart fork.” To be honest, it was kind of dumb; both in the why do I need this and the it wasn’t actually “smart.” It didn’t have any wireless connectivity and therefore had to be plugged into a computer. The company’s goal is noble in that slowing the pace at which you eat (what it measures and tries to control) can, in theory, help with weight loss by letting you have time to sense you’re full before you eat more than you should have.
And here’s an obligatory picture of a Vegas landmark, the fountains at the Bellagio.
This letter was originally published in our January 2013 catalog. You can always sign up for the Dickson catalog if you want to learn about our latest products and stay up to date with news from Dickson.
Talking to customers is important. It has been a while since we’ve used this catalog as a means of communicating with you, but we’re due for a friendly chat. I also wanted to take a moment to explain a big change at Dickson that is hard to convey through the typical catalog format.
So, what’s the exciting news? Avid readers of our catalog (I know you’re out there!) may have noticed a new product that has started appearing in the last few issues of the catalog. Well, DicksonOne is officially here! What is DicksonOne?
DicksonOne is a SaaS (software as a service) that lives in the cloud. For some they just “get it”, but for others it isn’t as clear. A SaaS simply means we host the software on our servers as opposed to you, the user, having to install and maintain on your own system.
The benefits of a system like this include:
- No software for you to maintain and worry about updating. DicksonOne is always up-to-date and gaining new features
- Access your data anywhere you have an internet connection
- Features upon features that you simply can’t do if the data isn’t in the cloud
- And so much more!
But wait! Some of you may be asking “What if I use DicksonWare or the WiZARD2 system?” DON’T WORRY! We will continue to support and offer all current products for the foreseeable future as many customers have a lot invested in their current systems.
So why the big move? Besides the benefits listed above, Dickson is, and has been for almost 90 years a leader in environmental monitoring and we’re taking the benefits of existing technologies and combining them in a way that benefits the customer more than ever before.
There will definitely be questions and feedback and I want to hear it. We’ve built out an expansive repository of questions at Support.DicksonOne.com, and if it isn’t there you can ask, or… You can EMAIL ME DIRECTLY at: Matt [at ] DicksonOne.com. I look forward to speaking!
DicksonOne Product Manager
The AABB (American Association of Blood Banks) conference this year was another good show for us. This year's conference took place in the historic city of Boston.
One of the trends we noticed is a transition from chart recorders to data loggers. Industries dealing with drugs, vaccines, and blood have traditionally been using the chart recorders. The increased interest in data loggers, especially systems like DicksonOne, shows there may be a shift starting to occur.
This is important because data loggers offer more continuous monitoring, ease of use, automation, and optional email and SMS text alerts. All these options allow the user to do the job they should be doing better because they don't have to spend as many resources worrying about compliance.